Terms & Conditions

01Products

POMELO supplies freeze-dried fruit, vegetable, herb powders, and related products. Product specifications, appearance, and packaging may vary slightly from batch to batch due to the natural characteristics of agricultural ingredients.

02Orders

• All orders are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Customers are responsible for providing accurate shipping and billing information.

03Pricing & Payment

• Prices are subject to change without prior notice.
• Full payment must be received before order dispatch unless otherwise agreed in writing.
• Applicable taxes, duties, and shipping charges may be added separately.

04Shipping

• Delivery timelines are estimates and may vary due to factors beyond our control.
• Risk of loss or damage transfers to the customer upon delivery.

05Product Usage

Customers are responsible for ensuring that products are suitable for their intended use and comply with local regulations and labeling requirements.

06Intellectual Property

All content on this website, including text, logos, images, and graphics, is the property of POMELO and may not be reproduced without permission.

07Limitation of Liability

POMELO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

08Governing Law

These Terms & Conditions shall be governed by the laws applicable in the jurisdiction where POMELO operates.