Return & Refund Policy

01Returns

Returns are accepted only if:

• The product received is damaged during transit.
• The wrong product was delivered.
• The product is defective upon receipt.

02Return Request

• Any return request must be submitted within 7 days of delivery.
• Customers must provide order details and clear photographs showing the issue.

03Refunds

• Approved refunds will be processed to the original payment method.
• Refund processing times may vary depending on the payment provider.

04Non-Returnable Items

For food safety and quality reasons, we cannot accept returns for:

• Opened products
• Partially used products
• Products damaged due to improper storage or handling by the customer
• Customized or private-label orders

05Contact Us

For return or refund inquiries, please contact our customer support team with your order number and details of the issue.